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Privacy Policy

Wilson Ice Member-Only Club Privacy Policy

Updated: September 14, 2025

This Privacy Policy describes how Wilson Ice Member Only Club ("the Club," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at www.wilsonice.com, become a member, or use our services. By becoming a member, you consent to the collection and use of your personal data as described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, address, email address, and phone number.
Membership Details: Membership number, join date, and membership status.
Payment Information: Billing address and payment card details (processed securely by our third-party payment processor, we do not store full payment card numbers).
Communications: Records of any correspondence between you and the Club.
Website Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Manage Your Membership: To create and maintain your membership account, provide access to member-only areas, and manage your benefits.
To Provide Services: To fulfill our obligations to you as a member, including processing payments, providing access to facilities, and delivering member-only content.
Communication: To send you important information about your membership, club events, and updates. We may also send you marketing communications about our services and special offers, but you will have the option to unsubscribe.
Improve Our Services: To analyze website usage and membership data to understand member needs and improve our services and website functionality.
Security and Fraud Prevention: To protect the Club, our members, and our assets, and to prevent fraudulent or illegal activities.
Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with third parties only in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processing, website hosting, and email delivery. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a government or law enforcement authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, and access controls to safeguard your data.

5. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law. These may include the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Object: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at the email address provided below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top of the policy.